Requests

Read About the Service & Understand its User Roles

It is important that you understand the different accounts or roles that will be associated with your website.  See the section on account roles.  SFTP and administrative access is based on the University’s name.# authentication system and all staff who will access Web Hosting must be identified by it.  A current name.# is also required to open a ticket for assistance with 8help@osu.edu. (688-HELP)

To Order a Website

Visit the OTDI Self Service section of ServiceNow. (Order Services -> Hosted Services -> OCIO Web Hosting) You may be contacted for more information or to verify the information you have provided.

Still Have Questions?

If after reading the available information you still have questions regarding the service, contact 8help@osu.edu or 688-HELP.  A ticket will be open and assigned to staff specific to your question.


Need More Information?

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More questions? Check the support section or contact us.

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